ADA Accessibility

Policy Statement

Updated June 17, 2024

Valley Presbyterian Hospital (“VPH”) is committed to ensuring our website (“Website”) is accessible for all people regardless of ability or access method.

This website uses accessibility services from AudieEye, Inc., a third- party web accessibility specialist that employs Certified Professionals in Accessibility Core Competencies and experienced assistive technology testers (some of whom are individuals with disabilities). VPH is striving and will continue to strive to improve and maximize conformance to AudioEye’s interpretation of the informative guidance made available from the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG). Currently, AudioEye certifies that the www.valleypres.org website is being optimized to substantially conform with WCAG 2.2 Level AA Success Criteria, and ensuring an optimal user experience for all users, regardless of their individual abilities. To learn more about this certification, click the "AudioEye Trusted Certification" button in the AudioEye Toolbar icon on the bottom right of the website pages.

In this ongoing effort, certified accessibility professionals have already made progress to remove barriers and will continue to enhance our website for optimal accessibility and usability for all users. If you are unable to access or have issues with any page or feature on our website that may be difficult for website visitors looking to access this website, please let us know through the AudioEye Help Desk using the AudioEye Toolbar or contact us. All information contained on our Website can be made available in an alternative format, or arrangements can be made by employees to meet the needs of individuals with disabilities.

Purpose

Our goal is to ensure that everyone has equal access to information and can fully participate in their healthcare. We are committed to upholding our legal obligations to Title II of the Americans with Disabilities Act, the Rehabilitation Act of 1973, and the Department of Justice (DOJ) web accessibility directives.

Accessibility Features

The AudioEye Toolbar allows us to provide our website visitors with a fully customizable user experience that is tailored to individual needs. These tools have benefits for all website visitors, but, in particular, aging populations and individuals who have vision, hearing, motor and intellectual (cognitive) disabilities, those who are epileptic, color blind, dyslexic, are learning to read.

Videos in our Video Center also have closed captioning/subtitles available in English and Spanish. In addition, transcripts in English (with visuals, when applicable) are available by clicking the “Click here for the transcript” link below each video.

Accessibility Challenges

While VPH is dedicated to maintaining ADA compliance on our Website, there may be some instances where information is not in an accessible format using the AudioEye Toolbar or other methods. For example, some of our content is in PDF format and Google Maps may not be accessible. To assist with map limitations, we have provided maps, directions and parking information in text format to help you navigate to/from Valley Presbyterian Hospital on our Maps, Directions and Parking page. For additional assistance on accessing Google Maps on these pages, visit the "Accessibility in Google Maps" help page on Google’s website.

Contact Information

If you experience difficulty accessing any of our pages or files, please contact us at 818-902-5213.