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Security Services

As a community health care provider devoted to excellent care and service, the safety and security of our patients, visitors and staff is our top priority. Our Security Services department provides services 24 hours a day, seven days a week. We are proud of our safety record and our ongoing commitment to remain proactive and vigilant in our safety and security efforts. Our officers ensure your security by having a presence on and around our campus.

Security Services provided include:

  • Escort to and from the parking garages.
  • Lost and Found: If you should lose an item while hospitalized, contact our Security Services Department at 818.782.6600, ext. 1078.
  • Upon entering the hospital, it is recommended that Visitors bring a form of government identification for validation for the safety of our patients (e.g., government issued identification including a driver’s license, identification card, passport, or school identification, etc.). Visitation may be denied if the visitor's identity cannot be established. When approved, visitors will receive a hospital identification sticker and are required to always wear it while in the hospital. Nondiscrimination Notice: Valley Presbyterian Hospital follows State and Federal civil rights laws and does not discriminate, exclude people or treat them differently because of sex, race, color, religion, ancestry, national origin, ethnic group identification, age, mental disability, physical disability, medical condition, genetic information, marital status, gender, gender identity or sexual orientation.
  • Control and monitor access points to the hospital.
  • Emergency response.

Here are a few safety tips to keep In mind:

  • Be aware of your surroundings.
  • Patients: leave valuables at home.
  • Visitors: do not leave valuables unattended in rooms.
  • Report suspicious activities.

If you need assistance from the Security Services Department, Do Not Hesitate to Get Assistance From Our Security Team.

  • If the concern is non-urgent, call 818.782.6600, ext. 1078. The line is available 24/7.
  • For urgent issues, dial the 4444 Rapid Response Team extension. This will ensure security and any other trained staff immediately respond to the emergency situation to provide assistance.